Passengers affected by flight delays, will receive compensation amounting to 3% of the ticket cost for each hour of flight delay. Relevant initiative of the Society of Consumer Rights Protection has been approved by the government of Russian Federation.

As reported by the Association of Tour Operators of Russia,  in accordance with the Article 120 of the Air Code, for each hour of flight delay the airline is obliged to pay compensation to the injured passenger at the rate of 25 rubles. So, for each day spent at the airport, the passenger’s carrier will pay only 600 rubles, which is significantly lower than it is in the world practice.

Society of Consumer Rights Protection  initiated to amend the Air Code of the Russian Federation.  In its letter to the Company the Ministry of Transport announced that supported the proposal for increasing the size of the carrier's liability in case of the aircraft departure delay.